How We Ensure Security at Yung Sidekick
At Yung Sidekick, safeguarding your data’s security and privacy is our utmost priority. We have implemented rigorous security and compliance measures across all data-processing stages to protect both therapists and clients. Here’s how we maintain the integrity and confidentiality of your data:
Managing Session Audio
Instant Removal
Once a session’s audio recording is uploaded, it undergoes immediate processing — and the original audio file is permanently deleted from our servers.
This ensures that no sensitive audio remains stored or retrievable after processing.
Summarizing Sessions
Instead of recording full sessions, therapists can provide a spoken session recap using the Dictate Recap feature. This allows you to capture the essence of the session in your own words — without storing raw audio. The dictated summary is securely processed to generate reports, while no sensitive recording or client data is retained.
Handling Transcripts
Anonymization and Deletion Options
Therapists have full control over generated transcripts.
You can:
Completely anonymize transcripts — automatically removing or replacing any identifiable names, details, or sensitive context before storage.
Permanently delete transcripts at any time while retaining the final anonymized report, ensuring that all personal information is erased while your documentation remains accessible and compliant.
This functionality allows therapists to maintain accurate records without retaining any client-identifying data.
Ensuring Privacy
All generated reports can be fully anonymized — meaning every element that could identify a client (name, address, location, or other contextual details) is systematically removed.
This ensures reports remain clinically useful but cannot be linked to specific individuals.
Our AI systems do not retain or reuse any session data after processing. Your data is used only for the immediate task (transcription, summarization, or report generation) and then securely deleted.
Client Anonymity and Data Privacy
No Real Names Required
Yung Sidekick does not require the use of real client names.
Therapists can assign coded identifiers (e.g., “Client_1023” or “John1234”) to keep client data fully anonymous and remove it from the category of Protected Health Information (PHI).
Therapist in Control
You remain in full control of your client’s data. Yung Sidekick allows you to maintain detailed, clinically relevant records while keeping them de-identified. Only the minimum necessary data ever needs to be exported into your EHR system, enhancing overall security and privacy.
HIPAA & PIPEDA Compliance
Business Associate Agreements (BAA)
We maintain signed BAA agreements with all our third-party AI service providers to ensure full compliance with HIPAA (Health Insurance Portability and Accountability Act) and PIPEDA (Personal Information Protection and Electronic Documents Act) standards.
Data Processing Practices
Our AI models do not store or reuse any uploaded data for training or other purposes.
All information is processed within secure, isolated environments, used exclusively for your current session, and then deleted according to our retention policy.
Our Commitment
At Yung Sidekick, we empower therapists to handle sensitive data securely and ethically — while maintaining full autonomy over anonymization, deletion, and access controls.
With these robust security measures in place, you can focus on providing exceptional care, confident that your clients’ privacy is fully protected at every stage.
