How We Ensure Security at Yung Sidekick
At Yung Sidekick, safeguarding your data's security and privacy is our utmost priority. We have put in place rigorous security protocols throughout the data processing stages to safeguard the information of both therapists and clients. Here is how we maintain the security of your data;
Managing Session Audio
Instant Removal
Upon uploading a session's audio recording, therapists undergo immediate processing, with the original audio file permanently erased from our servers. This practice guarantees that no sensitive audio data remains stored or accessible at a later time.
Summarizing Sessions
Instead of recording sessions, therapists can opt to provide a session recap through dictation. This feature enables you to encapsulate the session in your own words, capturing only essential information. The dictated summary is then utilized for generating necessary reports without retaining any sensitive audio data.
Handling Transcripts
Deletion Option
Therapists have the freedom to delete the generated transcript as needed, giving them full control over their data.
Ensuring Privacy
All the reports produced are completely anonymized, with any details that could identify a client removed, making it difficult to link the data back to any specific individual.
Protecting Data Privacy
Our AI systems do not store any data beyond your current session, guaranteeing that your information is only utilized for your immediate needs.
Client Anonymity and Data Privacy
No Real Names Required
Yung Sidekick does not require real client names. Therapists can use coded names, like "John1234," ensuring that what we store cannot be easily connected to a real person. This practice keeps the data anonymous, removing it from the category of Protected Health Information (PHI).
Therapist in Control
You are in the driver's seat when it comes to your client's data. Yung Sidekick allows you to maintain rich, detailed client records while keeping them anonymous. Only the minimum necessary data needs to be transferred into your EHR, enhancing security and privacy.
HIPAA & PIPEDA Compliance
BAA Agreements
We have signed Business Associate Agreements (BAA) with all our third-party AI providers, ensuring compliance with HIPAA (Health Insurance Portability and Accountability Act) and PIPEDA (Personal Information Protection and Electronic Documents Act) standards.
Data Privacy
Our AI networks do not retain any data for further training. This commitment ensures that your data is used solely for your sessions and not for any other purpose.
Here at Yung Sidekick, we equip therapists with the tools to securely handle client data in a confidential manner, ensuring that all sensitive details are kept safe throughout. With our top notch security measures in place, you can concentrate on providing top tier assistance while resting assured that your clients privacy remains a top priority.